FAQ

If your current broker can reduce to match our quotation then are they giving you the best service from the outset? Whilst we accept that the relationship you have with your current broker is an important factor when making a decision on the placement of any Insurance policy, as a contractor, do you get multiple opportunities to tender for contracts?

Blackhawk believe that all clients should receive the best offer first time.

Unlike many of our competitors, Blackhawk operates a simple policy where your broker is your broker. The best way for us to service our clients is to fully understand their business and what is needed to ensure that suitable insurance is in place. Whilst we prefer a single point of contact, the whole team at Blackhawk are on hand to assist each other where required which guarantee our client’s needs are met quickly and efficiently. In addition to our brokers and support team, we have an expert claims department who will manage every aspect of a claim should the unfortunate occur. All in all your Insurances are very safe in our hands.

Blackhawk Insurance Services only work with A rated Insurers in either the Lloyds of London or Company market, thus ensuring that your policy is secure and your money protected by the FSCS (Financial Services Compensation Scheme). Upon request we can provide a list of our Insurer panel and their financial rating from Standard and Poors and AM Best for transparency and peace of mind.

We are so confident in our service that we would be happy to provide you with a list of current clients operating in your sector who could be contacted for a reference. Alternatively please review our testimonials page (Please insert link to testimonials). In addition to this, it is important to remember that not only is Blackhawk authorised by the FCA (Financial Conduct Authority) as an entity, but both of our directors are independently authorised to trade in the insurance sector. If the government’s financial regulatory body can trust us, then so can you.

You should have the information we need to start cover such as Employers Reference Number and bank details (if applicable). With this information we can arrange the policy, issue a confirmation of insurance letter and create a finance agreement. All finance agreements are issued electronically and can be accepted online by the simple a click of a button.

Blackhawk Insurance is strategically placed for easy access to London’s financial district and the Insurers we place you with. The benefit of face to face meetings with Insurers enables us to develop relationships to help improve the terms we receive but more importantly, gives us the ability to quickly address any problems or issues at source. Whilst we may not be on your doorstep, the directors and brokers of Blackhawk are regularly on the road seeing clients across the country, so why not request a meeting?

Almost all liability policies are written on a minimum and deposit (M&D) adjustable basis. This simply means that the premium payable at inception is considered a non-refundable deposit payment and the minimum to be retained by Insurers, irrelevant of changes in circumstances throughout the year.

A policy written on a minimum and deposit adjustable basis requires both projected and declared wages and turnover at inception and renewal respectively. Any increase in either figure is likely to result in an end of term declaration payable for the expiring period. Whilst nothing can be done to remove a genuine end of term declaration, it is important to remember that your renewal quotation and end of year declaration are unrelated. Insurers often agree to reduce or even waive their rights to declaration charges subject to renewal of a new policy but this may not always be the best option for you. For example, if your renewal terms were £10,000 with a declaration of £2,000 to pay (waived if renewed) and the best alternative quotation received was £8,000, it is fair to assume that the deals equate to the same sum of money (i.e. a total payable of £10,000). However, upon reaching renewal the following year the starting point for calculations differs by the amount of the waived declaration. With this in mind it is important that you treat your renewal terms and end of term declaration separate. If you are unsure of exactly how this works and the best course of action to take, why not speak with a member of our team.